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As part of a global insurance group with our own law firm and multiple offices in the UK and Ireland, we have experience, scale and strength, and an impressive portfolio of products and services.
News and announcements from DAS UK Group
At DAS, we are committed to taking the right approach to Corporate Social Responsibility (CSR) and doing business responsibly.
We constantly strive to develop and improve our CSR programme, and pride ourselves on being a responsible business.
Matthew Tudball, a Senior Contact Centre Adviser, was the first person to receive a 100% call score in DAS UK’s Bedwas office; this marked the third year running that the DAS Contact Centre had been a winner at the South West Contact Centre Awards.
Starting in the industry as a business consultant at Cognizant
Technology Solutions, Matthew Vamplew has quickly worked his way to
innovation manager at DAS UK Group.
Adrienne was nominated in recognition of her service to the insurance institute and the insurance market, both locally and nationally; and becomes the first woman to recieve the award.
Our Monitoring and Performance Team, carries out call monitoring on 15 business areas, including the contact centre and claims handlers. The team has overseen a dramatic improvement in customer call quality scores over the last 12 months, as well as an increase in the number of customer testimonials.
DAS employees from the company’s Operational Claims department, which contains the Contact Centre, were shortlisted for four awards across three different categories. The Contact Centre is the hub for providing assistance to customers looking to access the services provided in their DAS insurance policies.
Our entry focused on our research into customer understanding, use of behavioural economics, development of customer understating material and rollout with business partners.
DAS UK Group shortlisted for two categories at the 2017 Underwriting Service Awards.
Trading Underwriter Sam Gower nominated for Young Underwriter of the Year and DAS is also in contention for Legal Expenses Team of the Year.
Our multi award-winning Customer Understanding initiative was shortlisted in tonight’s 2017 Insurance Times Awards. Driven by behavioural insight, the project brought increased clarity and understanding to our customers and stakeholders and is part of our commitment to high quality and innovation in the customer experience sphere.
DAS UK Group’s Marketing team has won the Marketing/PR Team of the Year award at the 2018 Insurance Marketing & PR Awards.
The DAS recruitment team have been shortlisted for three awards at this year’s In-House Recruitment Awards.
The DAS UK Group Customer Contact Centre has once again been shortlisted for a European Contact Centre and Customer Service Award (ECCCSA), this time in the ‘Best Small Contact Centre of the Year’ category.
DAS UK Group has been awarded a Silver Payroll Giving Quality Mark by the Charities Aid Foundation (CAF).
DAS UK Group, the UK’s leading legal expenses insurer, has launched a new suite of commercial products that will be available on the company’s new quote and buy web portal – DAS Connect – which goes live today.
Last night’s South West Contact Centre Awards at Ashton Gate Stadium in Bristol saw DAS UK Group’s Matthew Tudball awarded the title of Customer Service Representative of the Year.
DAS UK Group’s Bristol Contact Centre team has been shortlisted in three categories at tonight’s South West Contact Centre Awards.
DAS UK Group’s Marketing team has been shortlisted for Marketing/PR Team of the Year at the 2018 Insurance Marketing & PR Awards.
DAS UK Group, the UK’s leading legal expenses insurer, has launched four new corporate websites to enhance its online presence.
Head of Broker Darren Weekes talks about what the insurance industry can do to solve the issue of bad products in the legal expenses insurance industry.
DAS UK Group’s Bristol Contact Centre team has been shortlisted in three categories at the South West Contact Centre Awards.
Significant numbers of UK consumers are failing to take the most basic online precautions according to new research from DAS UK Group, the UK’s leading legal expenses insurer, and HSB Engineering Insurance.
DAS UK Group has signed a major partnership deal to provide personal legal expenses insurance for Legal & General’s home insurance policies.