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We're proud that our business provides access to justice and legal services for thousands of people who could not otherwise easily afford it. UK brokers consider us to be the market leader for legal insurance.
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As part of a global insurance group with our own law firm and multiple offices in the UK and Ireland, we have experience, scale and strength, and an impressive portfolio of products and services.
News and announcements from DAS UK Group
At DAS, we are committed to taking the right approach to Corporate Social Responsibility (CSR) and doing business responsibly.
We constantly strive to develop and improve our CSR programme, and pride ourselves on being a responsible business.
Bristol-based leading legal expenses insurer DAS scooped awards for ‘Performance and Quality’ and ‘Team Leader of the Year’ at the South West Contact Centre Forum (SWCCF) Awards held in Bristol last week.
The SWCCF Awards recognise excellence from call centre staff, teams and managers in the South West for engaging, motivating and training members of staff, as well as quality in the services they deliver.
DAS employees from the company’s Operational Claims department, which contains the Contact Centre, were shortlisted for four awards across three different categories. The Contact Centre is the hub for providing assistance to customers looking to access the services provided in their DAS insurance policies. This assistance can range from connecting customers looking for legal advice to the legal advisors in DAS Law to arranging for a contractor to attend a home emergency.
Nanda Sharma was nominated in the ‘Hero of the Year’ category. The Monitoring & Performance Team won the ‘Performance and Quality Award’ and both Marcus Handford and Sarah Kirby were shortlisted for the coveted ‘Team Leader of the Year’ Award, which went to Marcus for his vast knowledge, skill, experience and exceptional dedication to his team.
We are delighted to have won these awards which are a real boost to our call centre teams in Bristol. They constantly strive to provide exemplary service and deserve recognition for their dedication and commitment to helping customers
Carol Parsons, Head of Operational Claim
DAS develops corporate team with two new appointments
DAS announces appointment of Gerry Cox as CFO
DAS UK Group’s Bristol Contact Centre team has been shortlisted in three categories at the South West Contact Centre Awards.
Adrienne O’Sullivan, CEO of DAS Ireland, the country’s leading legal expenses insurer, has become the first woman to receive the Insurance Institute of Dublin’s annual President’s Award.
DAS UK Group won silver in the ‘Best Quality Management Team’ category at the European Contact Centre and Customer Service Awards.
DAS’ multi award-winning Customer Understanding initiative has been shortlisted in tonight’s 2017 Insurance Times Awards.
DAS scooped awards for ‘Performance and Quality’ and ‘Team Leader of the Year’ at the South West Contact Centre Forum (SWCCF) Awards held in Bristol last week.