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News and announcements from DAS UK Group
At DAS, we are committed to taking the right approach to Corporate Social Responsibility (CSR) and doing business responsibly.
We constantly strive to develop and improve our CSR programme, and pride ourselves on being a responsible business.
DAS UK Group has been shortlisted as a finalist at the Insurance Times Awards in the ‘Customer Champion of the Year – Insurer’ category.
Judged by an independent panel of experts from across the sector, the Insurance Times Awards are the largest and most prestigious accolades of their kind, recognising and celebrating excellence and innovation across the breadth of UK insurance.
We have come a long way in terms of better understanding and serving our customers and it’s wonderful to be recognised for that.
Carol Parsons, Operational Claims
The DAS submission was centred on the transformation of our contact centre, but also drew in the newly launched suite of websites, skills for Amazon Alexa and Google Home, and the new e-trading platform.
Stage Two judging takes place on 10th and 11th October and the winners will be announced at the Awards Ceremony on Thursday 6th December at London’s InterContinental O2.
Head of Operational Claims Carol Parsons commented:
“We have come a long way in terms of better understanding and serving our customers and it’s wonderful to be recognised for that. We are very proud to be shortlisted for such a prestigious award and grateful to our Contact Centre team for their hard work and dedication, and to the wider DAS business for their support.”
Last night’s South West Contact Centre Awards at Ashton Gate Stadium in Bristol saw DAS UK Group’s Matthew Tudball awarded the title of Customer Service Representative of the Year.
DAS sponsors Insurance Institute of Northern Ireland’s Premium Masterclass Series
DAS biker profile: Ed
DAS UK Group’s Marketing team has won the Marketing/PR Team of the Year award at the 2018 Insurance Marketing & PR Awards.
The DAS recruitment team have been shortlisted for three awards at this year’s In-House Recruitment Awards.
The DAS UK Group Customer Contact Centre has once again been shortlisted for a European Contact Centre and Customer Service Award (ECCCSA), this time in the ‘Best Small Contact Centre of the Year’ category.
DAS UK Group has been awarded a Silver Payroll Giving Quality Mark by the Charities Aid Foundation (CAF).
DAS UK Group’s Bristol Contact Centre team has been shortlisted in three categories at tonight’s South West Contact Centre Awards.
DAS UK Group’s Marketing team has been shortlisted for Marketing/PR Team of the Year at the 2018 Insurance Marketing & PR Awards.
DAS UK Group’s Bristol Contact Centre team has been shortlisted in three categories at the South West Contact Centre Awards.
Adrienne O’Sullivan, CEO of DAS Ireland, the country’s leading legal expenses insurer, has become the first woman to receive the Insurance Institute of Dublin’s annual President’s Award.
DAS UK Group won silver in the ‘Best Quality Management Team’ category at the European Contact Centre and Customer Service Awards.
DAS’ multi award-winning Customer Understanding initiative has been shortlisted in tonight’s 2017 Insurance Times Awards.
DAS scooped awards for ‘Performance and Quality’ and ‘Team Leader of the Year’ at the South West Contact Centre Forum (SWCCF) Awards held in Bristol last week.