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COVID-19 Notice

Due to increased caller demand and the operational impact of COVID-19, our customers are experiencing longer call waiting times than usual. Please use the email address or form below as an initial point of contact providing as much detail as you can in relation to your issue and one of our team will call you back as soon as possible.

Alternatively, visit our COVID-19 webpages at for FAQs for businesses owners, individuals and landlords.

At DAS we are committed to improving our service and your feedback is crucial in helping to highlight areas for focus.

We have a simple process in place for complaints and most issues can be resolved pretty quickly. Please fill in the form below, or, if you prefer, email us at, or talk to us on:

0344 893 9013

In the event that you are unhappy with the outcome of your complaint, in most cases you will be able to have your complaint reviewed by the Financial Ombudsman Service. Or call on: 0800 023 4567

Please read our complaints policy.
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