We're proud that our business provides access to justice and legal services for thousands of people who could not otherwise easily afford it.
UK brokers consider us to be the market leader for legal insurance.
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As part of a global insurance group with our own law firm and multiple offices in the UK, we have experience, scale and strength, and an impressive portfolio of products and services.
News and announcements from DAS UK Group
At DAS, we are committed to taking the right approach to Corporate Social Responsibility (CSR) and doing business responsibly.
We constantly strive to develop and improve our CSR programme, and pride ourselves on being a responsible business.
DAS UK Group are committed to protecting all personal information or data we may hold about you.
The privacy and security of your personal information is very important to us. Typically DAS acts as a Data Controller which means we are responsible for ensuring that your data is collected, processed, secured and retained in accordance with applicable Data Protection Legislation.
We are committed to protecting the confidentiality and security of the information that you provide to us. We have in place appropriate technical, physical and organisational security measures to protect against any unauthorised access, damage, disclosure or loss of your information. For further details on our security details please refer to our Information Security Standards.
We will only collect, process and share personal information about you where we have a genuine reason to do so. Where we share your information with trusted third parties we will ensure that your information is safe and secure through strict procurement controls, contractual obligations and ongoing monitoring.
If you require a printed copy of this notice or have accessibility needs and would like us to provide you with a copy of this notice in a different format, please contact us at firstname.lastname@example.org.
We will either collect information directly from you, from someone who has authority to make a claim on your behalf, or via our partners when you:
Types of information we will typically ask for include:
We will always be clear why we need this information and the purposes for which we will use it.
Where you are providing information on behalf of a third party please make them aware of this privacy notice.
We will use your information:
We will use your information to:
In order to provide you with services under your policy your information may be shared with trusted third parties outside of the DAS Group such as:
Where we act on behalf of, or in conjunction with another insurer/reinsurer we may share your information for claims handling purposes, where it is required to manage financial risk or for auditing and quality purposes. We may also share information about your claim and claims history with insurance intermediaries, such as your broker or scheme manager where it is necessary for the management of your insurance product or account.
Your information may be disclosed when we believe in good faith that the disclosure is:
We may share your information with regulatory bodies, auditors and other insurance companies (directly or via shared databases) when required by law and to prevent and detect fraud.
How we use information to improve our products, prices, offers and customer experience
In order to improve our products and delivery of services to our policyholders your information may be used for:
Your information may be transferred outside of the UK for claims fulfilment, processing, storage, administration or any other use stated in this policy. The purposes and processing associated with any such transfer will comply with UK Data Protection Legislation.
Where it is necessary to send your personal information outside of the UK we will ensure appropriate safeguards are in place to ensure the safety and privacy of your information as set out in this privacy notice.
You can change your marketing preferences at any other time by contacting us through the data request contact form.
Please let us know if your information changes as it is important that the information we hold about you is accurate and up to date.
You can ask us to update or correct your personal information or opt out of DAS Group’s use of your information for direct marketing purposes by contacting us at: email@example.com.
We may use and share information from or with online sources, such as websites, social media and information sharing platforms. This information may be used to help tailor and improve our services and communicate with you effectively, as we know many of our customers use a range of media channels.
Where we use or share information from or with these sources, we will respect any permissions you have set about how you would like your information to be used.
We collect information through “Cookies” and other similar technologies (e.g. pixel tags or links), to remember you when you visit the Websites and Apps and so we can improve your online experience to suit your needs. These help us understand how you and others use our Websites and Apps, view our products and respond to our advertising, so we can tailor direct marketing and enhance our overall product and service offering. This also saves you from re-inputting information when you return to the Websites or Apps.
When you visit one of our websites we may record your device information including hardware and software used, general location, when and how you interact with our websites and your registration and log-in activity when you use our online platforms. This information is retained and used to note your interest in our Websites and improve customer use experience.
Under data protection legislation you may have certain rights relating to your information that DAS Group processes:
You have the right to request a copy of all the personal information we hold about you in a Subject Access Request. To do this, simply complete the data requests form on our website or write to us at the address below. We will take reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Typically we retain your personal data for 7 years. We will only retain and use your personal data thereafter as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you would like to learn more about our Data Retention and Disposal Policy please contact us at firstname.lastname@example.org.
If you are unhappy with the way in which your personal data has been processed you may in the first instance contact the DAS Group Data Protection Officer:
Data Protection Officer
DAS Legal Expenses Insurance Company Ltd
If you remain dissatisfied then you have the right to apply directly to the Information Commissioner’s Office for a decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Our terms and conditions set out the basis on which you can visit and agree to use our website.
As a group we are committed to combating exploitation and modern slavery. Read our 'Modern Slavery Statement' here.
Board diversity and inclusion policy
Terms & conditions
Find out more about our leadership team
DAS UK Group (DAS UK), the UK’s leading specialist legal expenses insurer, has published its financial results for the year ending 31st December 2020.
DAS and Goodlord have been shortlisted in the ‘Claims Initiative of the Year - Insurer’ category at the British Insurance Awards.
Our Customer Experience & Insight team has been shortlisted for the ‘Quality & Customer Experience Team’ award, while Performance Manager Gabi Stedman-Braun has been shortlisted in the ‘Quality & Customer Experience Manager of the Year’ category.
DAS will be taking part in this year’s Deloitte Ride Across Britain in aid of the Alzheimer’s Society and Insurance United Against Dementia (IUAD).
DAS UK Group, the UK’s leading provider of specialist legal expenses insurance, has appointed Simon Hughes as Strategic Development Manager.
We asked our experts for their thoughts on the role and relevance of telephone customer contact and the emergence of digital channels.
DAS and Goodlord have won the ‘Claims Partner of the Year’ category at the annual Insurance Times Awards.
An update from DAS about how Brexit will affect the company and its work.
DAS UK and Goodlord, a leading proptech company and one of the UK’s top 50 start-ups, have been shortlisted in the ‘Claims Partner of the Year’ at the Insurance Times Awards.
DAS has announced the appointment of 11 graduate Legal Advisers to the Legal Advice team at its call centre in Bedwas, near Caerphilly.
DAS have been nominated in three categories at this year’s Women in Insurance Awards.