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Contact us


Useful email addresses  
newclaims@das.co.uk For Personal and Commercial claims queries
motorclaim@das.co.uk For Motor claims (Bedwas) queries
online@das.co.uk For Sales enquiries
advice@das.co.uk For Legal Advice queries
marketing@das.co.uk For Marketing queries
ubr@das.co.uk For Underwriting queries
webmaster@das.co.uk For enquiries relating to the functionality of the website
websupport@das.co.uk For issues with DAS Online Applications.
customerrelations@das.co.uk For complaints and compliments about our products/ services
   
   


Our Offices

Head Office
DAS House,
Quay Side,
Temple Back,
Bristol.
BS1 6NH

T: 0117 934 2000
F: 0117 934 2109

For Legal Advice, please call the number on your policy wording.
Motor Claims Centre
DAS Parc,
Unit 4 Greenway,
Bedwas House Industrial Estate

Bedwas, Caerphilly.
CF83 8DW

T: 029 2085 4000
F: 029 2085 4189

contact us
     
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London
4th Floor
38 Lombard Street,
London.
EC3V 9BS

T: 020 7628 3330
F: 020 7628 0809
Manchester
7th floor, Portland Tower,
Portland Street,
Manchester.
M1 3LD

T: 0161 236 3996
F: 0161 236 6003
 
   
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Law Assist - ATE insurance
1 London Road
Arundel
West Sussex
BN18 9BH


T: 01903 883811
F: 01903 885611
 
E: enquiries@lawassist.co.uk  

To find out how to get to our offices by public transport, you can visit http://www.traveline.org.uk/index.htm or http://www.transportdirect.info.

 

How to make a complaint

 
If you have a complaint about our service or about the way we have treated you, please write to our Customer Relations Department at our Head Office address shown above. Alternatively you can telephone us on 0844 893 9013 or email us at customerrelations@das.co.uk.

A copy of our internal complaint handling procedure is available here. If you are still not happy with the response you receive, you have the right to ask the Financial Ombudsman Service to review your case. You can also view our Customer Service Policy here.

 

Treating Customers Fairly

DAS is committed to designing products, covers and communications that are valid and relevant to our customer needs and meet your reasonable expectations. Please visit our Fairness page at www.das.co.uk/fairness.asp for more information.



 

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